1st Rate Rentals and Real Estate, Inc. My tenant portal

ONE HOME CLOSING. A NEW CHAPTER AHEAD.

Move out with confidence.

Five clear steps to help you leave the home ready, return what matters, and complete your final handoff.

A moving truck ready for move-out day
Your scheduled termination date still matters.

Moving early does not end rent responsibility. The property is not considered vacated until every key has been returned to our office.

Step 1 of 5 Let’s start with the timeline
01
BEFORE MOVE-OUT

Start with the calendar.

Keep your scheduled termination date in view as you plan the move. You remain responsible for rent through that date, even if you leave the home earlier.

Request a pre-move-out inspection

You may ask for an inspection to identify items you may want to address before vacating and reduce potential security deposit deductions.

  • Inspections may be scheduled no earlier than 14 days before your move-out date.
  • Contact our office to request an appointment.
Call (951) 328-9090 Email an inspection request

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You don’t have to figure it all out alone.

We’re a call or an email away.

(951) 328-9090 homes@firstraterentals.net

A FEW THINGS TO KNOW

Before you turn in the keys.

Quick answers for a smoother move-out.

When can I schedule a pre-move-out inspection?

A requested inspection may be scheduled no earlier than 14 days before your move-out date. Call or email the office to request an appointment.

Do I have to use the listed cleaning or moving companies?

No. The providers are optional, and you may choose any provider. If you hire a contractor for professional services, provide a copy of the paid invoice at move-out.

What is required for the carpet?

Carpet should be returned in a condition consistent with how it was received, less normal wear and tear. Vacuum all carpeted areas and address spills or spots as appropriate. Professional carpet cleaning is optional.

When is the property considered vacated?

The property is considered vacated only after all keys are returned to the office. Do not leave keys inside the home. Daily prorated rent may be charged if keys remain in your possession beyond the termination date.

What should I do with HOA keys and remotes?

Return all HOA-issued keys, remotes, IDs, and access devices directly to the association. Any HOA penalties for unreturned items may be charged to your account.

Why does the office need my forwarding address?

The office uses your forwarding address to send the security deposit disposition and any applicable refund.