CLEANING
Alma’s Multi Solutions
Save 10% on move-out cleaning, up to a maximum discount of $50.
Call (951) 569-3725
My tenant portal
ONE HOME CLOSING. A NEW CHAPTER AHEAD.
Five clear steps to help you leave the home ready, return what matters, and complete your final handoff.
Moving early does not end rent responsibility. The property is not considered vacated until every key has been returned to our office.
Keep your scheduled termination date in view as you plan the move. You remain responsible for rent through that date, even if you leave the home earlier.
You may ask for an inspection to identify items you may want to address before vacating and reduce potential security deposit deductions.
Return the property in a clean condition consistent with how it was received, less normal wear and tear. Vacuum carpeting and address spills or spots as appropriate, and return landscaping to its move-in condition.
If owner-provided landscaping has a concern, notify our office before move-out.
These providers offer resident discounts or preferred pricing. You may use any provider you prefer.
CLEANING
Save 10% on move-out cleaning, up to a maximum discount of $50.
Call (951) 569-3725
CARPET
Save 10% on professional carpet cleaning.
Call (951) 534-8875
MOVING TRUCK
Get discounted truck rental rates for your move.
Get a truck quote
MOVING HELP
Compare rates from up to five movers and book the help that fits your move.
Book a moverUse of any recommended cleaning, carpet, or moving service is optional. Residents may choose any provider. 1st Rate Rentals may receive a referral fee or commission if a resident uses services offered through affiliated partners, including moving truck rental or moving services. Provider pricing and availability are subject to the provider’s current terms.
A few final account and property details can prevent surprises after move-out.
Keep utility accounts paid current through your move-out date. Outstanding trash or utility balances may be deducted from the security deposit when applicable.
Replace burned-out light bulbs, dirty air filters, and nonfunctional remote batteries.
Return HOA-issued keys, remotes, IDs, and access devices directly to the association. HOA penalties for unreturned items may be charged to your account.
Pay any remaining rent, late fees, or other account charges. Unpaid balances may be deducted from the security deposit.
The property is not considered vacated until all keys have been returned to our office. Rent may be charged on a prorated daily basis for each day keys remain in your possession beyond the termination date.
If keys are locked in the home and a locksmith is needed to regain access, the cost may be charged to you.
1st Rate Rentals and Real Estate, Inc.
5842 Magnolia Ave
Riverside, CA 92506
Available 24/7: place keys in the RED drop slot to the right of our front door.
Get directionsProvide a forwarding address for your security deposit disposition and any applicable refund.
Email my forwarding addressFINAL HANDOFF COMPLETE
Thank you for taking care of the details. Keep copies of paid service invoices, confirm every key was returned, and make sure the office has your forwarding address.
Questions? Call (951) 328-9090Your progress is saved only in this browser using local storage — no cookies and no account upload. These checkmarks do not submit documents or confirm office approval.
We’re a call or an email away.
(951) 328-9090 homes@firstraterentals.netA FEW THINGS TO KNOW
Quick answers for a smoother move-out.
A requested inspection may be scheduled no earlier than 14 days before your move-out date. Call or email the office to request an appointment.
No. The providers are optional, and you may choose any provider. If you hire a contractor for professional services, provide a copy of the paid invoice at move-out.
Carpet should be returned in a condition consistent with how it was received, less normal wear and tear. Vacuum all carpeted areas and address spills or spots as appropriate. Professional carpet cleaning is optional.
The property is considered vacated only after all keys are returned to the office. Do not leave keys inside the home. Daily prorated rent may be charged if keys remain in your possession beyond the termination date.
Return all HOA-issued keys, remotes, IDs, and access devices directly to the association. Any HOA penalties for unreturned items may be charged to your account.
The office uses your forwarding address to send the security deposit disposition and any applicable refund.